/* ===== ENHANCED HELP CENTER ===== */
.help-center-section.enhanced {
    background: linear-gradient(135deg, #f8f9fa 0%, #ffffff 100%);
    padding: 80px 0;
}

/* Enhanced Admin Profile */
.admin-profile.enhanced {
    background: white;
    border-radius: 15px;
    padding: 25px;
    box-shadow: 0 10px 30px rgba(6, 83, 34, 0.1);
    border: 2px solid var(--light-green);
    position: relative;
    overflow: hidden;
}

.admin-profile.enhanced::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 4px;
    background: linear-gradient(to right, var(--dark-green), var(--mango-yellow));
}

.avatar-wrapper {
    position: relative;
    display: inline-block;
}

.call-status-indicator {
    position: absolute;
    bottom: 0;
    right: 0;
    background: var(--dark-green);
    color: white;
    width: 30px;
    height: 30px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 3px solid white;
    animation: pulse-ring 2s infinite;
}

@keyframes pulse-ring {
    0% { box-shadow: 0 0 0 0 rgba(6, 83, 34, 0.7); }
    70% { box-shadow: 0 0 0 10px rgba(6, 83, 34, 0); }
    100% { box-shadow: 0 0 0 0 rgba(6, 83, 34, 0); }
}

.admin-stats {
    display: flex;
    gap: 15px;
    margin-top: 15px;
    flex-wrap: wrap;
}

.stat-item {
    display: flex;
    align-items: center;
    gap: 8px;
    background: var(--light-green);
    padding: 8px 12px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 500;
    color: var(--dark-green);
}

.stat-item i {
    font-size: 14px;
}

/* Call Controls */
.call-controls {
    background: white;
    border-radius: 15px;
    padding: 20px;
    margin: 20px 0;
    box-shadow: var(--box-shadow);
    border: 1px solid var(--medium-gray);
}

.call-controls h4 {
    font-size: 1.1rem;
    color: var(--dark-green);
    margin-bottom: 15px;
    font-weight: 600;
}

.call-buttons {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 10px;
}

.call-btn {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 15px 10px;
    border: none;
    border-radius: 10px;
    font-family: 'Quicksand', sans-serif;
    cursor: pointer;
    transition: all 0.3s ease;
    text-align: center;
}

.call-btn i {
    font-size: 24px;
    margin-bottom: 8px;
}

.call-btn span {
    font-weight: 600;
    font-size: 14px;
    margin-bottom: 4px;
}

.call-btn small {
    font-size: 11px;
    opacity: 0.7;
}

.call-btn.audio-call {
    background: #3b82f6;
    color: white;
}

.call-btn.video-call {
    background: #ef4444;
    color: white;
}

.call-btn.whatsapp-call {
    background: #25D366;
    color: white;
}

.call-btn:hover {
    transform: translateY(-3px);
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.1);
}

/* Enhanced Support Options */
.support-options.enhanced .option-tags {
    display: flex;
    gap: 5px;
    margin-top: 8px;
    flex-wrap: wrap;
}

.tag {
    background: var(--light-green);
    color: var(--dark-green);
    padding: 3px 8px;
    border-radius: 12px;
    font-size: 10px;
    font-weight: 500;
}

.tag.audio-tag {
    background: #3b82f6;
    color: white;
}

.tag.video-tag {
    background: #ef4444;
    color: white;
}

/* Enhanced Contact Methods */
.contact-methods.enhanced .call-badge {
    background: var(--mango-yellow);
    color: var(--dark-green);
    padding: 4px 12px;
    border-radius: 15px;
    font-size: 11px;
    font-weight: 600;
    animation: pulse 2s infinite;
}

.contact-methods.enhanced .schedule-btn {
    background: var(--dark-green);
    color: white;
    border: none;
    padding: 5px 15px;
    border-radius: 15px;
    font-size: 11px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
}

.contact-methods.enhanced .schedule-btn:hover {
    background: #087533;
}

.contact-methods.enhanced .emergency-badge {
    background: #ef4444;
    color: white;
    padding: 4px 12px;
    border-radius: 15px;
    font-size: 11px;
    font-weight: 600;
}

/* Enhanced Right Column */
.help-right-column.enhanced {
    position: relative;
}

/* Call Interface */
.call-interface {
    background: #1a1a1a;
    border-radius: 20px;
    padding: 20px;
    margin-bottom: 20px;
    display: none;
    animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

.call-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
    color: white;
}

.call-header h4 {
    font-size: 1.2rem;
    margin: 0;
    color: white;
}

.call-timer {
    font-size: 1.5rem;
    font-weight: 600;
    color: var(--mango-yellow);
    font-family: monospace;
}

.end-call-btn {
    background: #ef4444;
    color: white;
    border: none;
    padding: 10px 20px;
    border-radius: 25px;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 8px;
    font-weight: 600;
    transition: all 0.3s ease;
}

.end-call-btn:hover {
    background: #dc2626;
    transform: scale(1.05);
}

.call-participants {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 20px;
    margin-bottom: 20px;
}

.participant {
    background: #2d2d2d;
    border-radius: 15px;
    overflow: hidden;
}

.participant-video {
    width: 100%;
    height: 200px;
    background: #1a1a1a;
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
}

.video-placeholder {
    text-align: center;
    color: white;
}

.video-placeholder i {
    font-size: 60px;
    margin-bottom: 10px;
    opacity: 0.5;
}

.video-placeholder p {
    margin: 0;
    font-size: 14px;
}

.participant-info {
    padding: 15px;
    color: white;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.participant-name {
    font-weight: 600;
    font-size: 14px;
}

.participant-status {
    font-size: 12px;
    color: #22c55e;
}

.call-controls-bottom {
    display: flex;
    justify-content: center;
    gap: 15px;
    padding: 20px;
    background: #2d2d2d;
    border-radius: 15px;
    margin-bottom: 20px;
}

.call-control-btn {
    background: rgba(255, 255, 255, 0.1);
    border: none;
    color: white;
    padding: 12px 20px;
    border-radius: 25px;
    cursor: pointer;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 5px;
    transition: all 0.3s ease;
    min-width: 90px;
}

.call-control-btn:hover {
    background: rgba(255, 255, 255, 0.2);
}

.call-control-btn i {
    font-size: 20px;
}

.call-control-btn span {
    font-size: 12px;
}

.call-chat {
    background: #2d2d2d;
    border-radius: 15px;
    padding: 15px;
    display: none;
}

.call-chat-messages {
    height: 150px;
    overflow-y: auto;
    margin-bottom: 10px;
}

.call-chat-input {
    display: flex;
    gap: 10px;
}

.call-chat-input input {
    flex: 1;
    background: rgba(255, 255, 255, 0.1);
    border: none;
    border-radius: 20px;
    padding: 10px 15px;
    color: white;
}

.call-chat-input button {
    background: var(--dark-green);
    color: white;
    border: none;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    cursor: pointer;
}

/* Enhanced Chat Interface */
.enhanced-chat-interface {
    display: block;
}

.mobile-chat-frame.enhanced {
    height: 550px;
    background: #222;
    border-radius: 25px;
    padding: 20px;
    box-shadow: 0 25px 50px rgba(0, 0, 0, 0.3);
}

.chat-action.call-action {
    background: var(--dark-green);
    animation: pulse-ring 2s infinite;
}

.mobile-chat-footer.enhanced {
    padding-top: 15px;
    border-top: 1px solid rgba(255, 255, 255, 0.1);
}

.chat-extra-controls {
    display: flex;
    gap: 10px;
    margin-top: 15px;
    flex-wrap: wrap;
}

.extra-btn {
    background: rgba(255, 255, 255, 0.1);
    border: 1px solid rgba(255, 255, 255, 0.2);
    color: white;
    padding: 8px 15px;
    border-radius: 20px;
    font-size: 11px;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 5px;
    transition: all 0.3s ease;
}

.extra-btn:hover {
    background: rgba(255, 255, 255, 0.2);
}

.voice-note {
    background: #3b82f6;
    margin-right: 5px;
}

.voice-note:hover {
    background: #2563eb;
}

/* Communication Stats */
.communication-stats {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 15px;
    margin-top: 20px;
}

.stat-card {
    background: white;
    border-radius: 10px;
    padding: 15px;
    display: flex;
    align-items: center;
    gap: 15px;
    box-shadow: var(--box-shadow);
    border: 1px solid var(--medium-gray);
}

.stat-card i {
    font-size: 24px;
    color: var(--dark-green);
    width: 40px;
    height: 40px;
    background: var(--light-green);
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.stat-info h6 {
    font-size: 14px;
    margin: 0 0 5px 0;
    color: var(--dark-green);
    font-weight: 600;
}

.stat-info p {
    font-size: 12px;
    margin: 0;
    color: var(--text-light);
}

/* Features Showcase */
.features-showcase {
    margin-top: 60px;
    text-align: center;
}

.features-showcase h3 {
    font-size: 1.8rem;
    color: var(--dark-green);
    margin-bottom: 30px;
}

.features-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 25px;
}

.feature-card {
    background: white;
    border-radius: 15px;
    padding: 30px 20px;
    text-align: center;
    box-shadow: var(--box-shadow);
    border: 2px solid transparent;
    transition: all 0.3s ease;
}

.feature-card:hover {
    border-color: var(--dark-green);
    transform: translateY(-5px);
}

.feature-icon {
    width: 70px;
    height: 70px;
    background: var(--light-green);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px;
    color: var(--dark-green);
    font-size: 30px;
}

.feature-card h4 {
    font-size: 1.1rem;
    color: var(--dark-green);
    margin-bottom: 10px;
    font-weight: 600;
}

.feature-card p {
    font-size: 0.9rem;
    color: var(--text-light);
    margin: 0;
}

/* Call Modal */
.call-modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.8);
    display: none;
    align-items: center;
    justify-content: center;
    z-index: 10000;
    animation: fadeIn 0.3s ease;
}

.modal-content {
    background: white;
    border-radius: 20px;
    width: 90%;
    max-width: 400px;
    overflow: hidden;
    animation: slideUp 0.3s ease;
}

@keyframes slideUp {
    from {
        transform: translateY(50px);
        opacity: 0;
    }
    to {
        transform: translateY(0);
        opacity: 1;
    }
}

.modal-header {
    background: var(--dark-green);
    color: white;
    padding: 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.modal-header h3 {
    margin: 0;
    font-size: 1.2rem;
}

.close-modal {
    background: none;
    border: none;
    color: white;
    font-size: 30px;
    cursor: pointer;
    line-height: 1;
}

.modal-body {
    padding: 30px 20px;
    text-align: center;
}

.caller-info {
    margin-bottom: 30px;
}

.caller-avatar {
    width: 80px;
    height: 80px;
    background: var(--light-green);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 15px;
    color: var(--dark-green);
    font-size: 35px;
}

.caller-info h4 {
    font-size: 1.3rem;
    margin: 0 0 5px 0;
    color: var(--dark-green);
}

.caller-info p {
    color: var(--text-light);
    margin: 0;
}

.call-actions {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.accept-call {
    padding: 15px;
    border: none;
    border-radius: 25px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    transition: all 0.3s ease;
}

.accept-audio {
    background: #3b82f6;
    color: white;
}

.accept-video {
    background: #ef4444;
    color: white;
}

.reject-call {
    background: #6b7280;
    color: white;
    padding: 15px;
    border: none;
    border-radius: 25px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
}

.accept-call:hover, .reject-call:hover {
    transform: scale(1.05);
}

/* Voice Recorder */
.voice-recorder {
    position: fixed;
    bottom: 100px;
    right: 20px;
    background: white;
    border-radius: 15px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.2);
    width: 300px;
    display: none;
    z-index: 1000;
}

.recorder-content {
    padding: 20px;
}

.recorder-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
}

.recorder-header h4 {
    margin: 0;
    color: var(--dark-green);
}

.close-recorder {
    background: none;
    border: none;
    font-size: 24px;
    cursor: pointer;
    color: var(--text-light);
}

.recorder-visualizer {
    background: var(--light-green);
    border-radius: 10px;
    padding: 20px;
    text-align: center;
    margin-bottom: 20px;
}

.sound-wave {
    height: 40px;
    background: linear-gradient(90deg, 
        transparent 0%, 
        var(--dark-green) 20%, 
        transparent 40%, 
        var(--dark-green) 60%, 
        transparent 80%, 
        var(--dark-green) 100%
    );
    animation: wave 1s infinite linear;
    margin-bottom: 10px;
}

@keyframes wave {
    0% { background-position: 0% 50%; }
    100% { background-position: 100% 50%; }
}

.recording-time {
    font-family: monospace;
    font-size: 1.2rem;
    color: var(--dark-green);
    font-weight: 600;
}

.recorder-controls {
    display: flex;
    gap: 10px;
}

.recorder-btn {
    flex: 1;
    padding: 10px;
    border: none;
    border-radius: 8px;
    cursor: pointer;
    font-weight: 500;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    transition: all 0.3s ease;
}

.record-btn {
    background: #ef4444;
    color: white;
}

.send-btn {
    background: var(--dark-green);
    color: white;
}

.cancel-btn {
    background: var(--medium-gray);
    color: var(--text-dark);
}

.recorder-btn.disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

/* Responsive */
@media (max-width: 1200px) {
    .features-grid {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 992px) {
    .help-center-wrapper {
        flex-direction: column;
    }
    
    .call-buttons {
        grid-template-columns: 1fr;
    }
    
    .features-grid {
        grid-template-columns: repeat(2, 1fr);
    }
    
    .communication-stats {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 768px) {
    .features-grid {
        grid-template-columns: 1fr;
    }
    
    .call-participants {
        grid-template-columns: 1fr;
    }
    
    .call-controls-bottom {
        flex-wrap: wrap;
    }
    
    .communication-stats {
        grid-template-columns: 1fr;
    }
    
    .chat-extra-controls {
        flex-direction: column;
    }
    
    .extra-btn {
        width: 100%;
        justify-content: center;
    }
}

@media (max-width: 480px) {
    .admin-stats {
        flex-direction: column;
        align-items: flex-start;
    }
    
    .stat-card {
        flex-direction: column;
        text-align: center;
    }
    
    .voice-recorder {
        width: calc(100% - 40px);
        right: 20px;
        left: 20px;
    }
}