/* ===== HELP CENTER SECTION ===== */
.help-center-section {
    background-color: var(--white);
    padding: 60px 0;
    font-family: 'Quicksand', sans-serif;
}

.help-center-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 15px;
}

.help-center-header {
    text-align: center;
    margin-bottom: 50px;
}

.help-center-title {
    font-size: 2.2rem;
    font-weight: 700;
    color: var(--dark-green);
    margin-bottom: 10px;
    position: relative;
    display: inline-block;
}

.help-center-title:after {
    content: '';
    position: absolute;
    bottom: -8px;
    left: 50%;
    transform: translateX(-50%);
    width: 100px;
    height: 4px;
    background: linear-gradient(to right, var(--dark-green), var(--mango-yellow));
    border-radius: 2px;
}

.help-center-subtitle {
    font-size: 1rem;
    color: var(--text-light);
    margin-top: 15px;
}

.help-center-wrapper {
    display: flex;
    gap: 30px;
    flex-wrap: wrap;
}

/* Left Column Styles */
.help-left-column {
    flex: 1;
    min-width: 300px;
    background: var(--white);
    border-radius: 15px;
    padding: 25px;
    box-shadow: var(--box-shadow);
    border: 1px solid var(--medium-gray);
}

.admin-profile {
    display: flex;
    gap: 20px;
    align-items: center;
    padding-bottom: 25px;
    border-bottom: 1px solid var(--medium-gray);
    margin-bottom: 25px;
}

.admin-avatar {
    position: relative;
}

.admin-img {
    width: 100px;
    height: 100px;
    border-radius: 50%;
    object-fit: cover;
    border: 4px solid var(--light-green);
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.1);
}

.admin-status {
    position: absolute;
    bottom: 5px;
    right: 5px;
    background: var(--white);
    padding: 4px 8px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    gap: 5px;
    font-size: 11px;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.1);
}

.status-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    display: inline-block;
}

.status-dot.online {
    background-color: #22c55e;
}

.status-text {
    font-weight: 500;
    color: var(--text-dark);
    font-size: 10px;
}

.admin-info h3 {
    font-size: 1.4rem;
    color: var(--dark-green);
    margin-bottom: 5px;
    font-weight: 600;
}

.admin-role {
    color: var(--text-light);
    font-size: 0.9rem;
    margin-bottom: 10px;
}

.admin-rating {
    display: flex;
    align-items: center;
    gap: 10px;
}

.stars {
    color: var(--mango-yellow);
    font-size: 14px;
}

.rating-text {
    font-size: 0.85rem;
    color: var(--text-light);
    font-weight: 500;
}

.support-options {
    margin-bottom: 30px;
}

.support-options h4 {
    font-size: 1.1rem;
    color: var(--dark-green);
    margin-bottom: 15px;
    font-weight: 600;
    padding-bottom: 10px;
    border-bottom: 2px solid var(--light-green);
}

.support-option {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 15px;
    background: var(--white);
    border-radius: 10px;
    margin-bottom: 10px;
    cursor: pointer;
    transition: all 0.3s ease;
    border: 1px solid var(--medium-gray);
}

.support-option:hover {
    background: var(--light-green);
    transform: translateX(5px);
    border-color: var(--dark-green);
}

.support-option.active {
    background: var(--dark-green);
    border-color: var(--dark-green);
    transform: translateX(5px);
}

.support-option.active .option-content h5,
.support-option.active .option-content p {
    color: var(--white);
}

.option-icon {
    width: 45px;
    height: 45px;
    background: var(--light-green);
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--dark-green);
    font-size: 18px;
    flex-shrink: 0;
}

.support-option.active .option-icon {
    background: var(--white);
    color: var(--dark-green);
}

.option-content {
    flex: 1;
}

.option-content h5 {
    font-size: 0.95rem;
    color: var(--dark-green);
    margin-bottom: 4px;
    font-weight: 600;
}

.option-content p {
    font-size: 0.8rem;
    color: var(--text-light);
    margin: 0;
    line-height: 1.4;
}

.option-indicator {
    color: var(--text-light);
    font-size: 14px;
}

.support-option.active .option-indicator {
    color: var(--white);
}

.contact-methods h4 {
    font-size: 1.1rem;
    color: var(--dark-green);
    margin-bottom: 15px;
    font-weight: 600;
    padding-bottom: 10px;
    border-bottom: 2px solid var(--light-green);
}

.contact-method {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 15px;
    background: var(--white);
    border-radius: 10px;
    margin-bottom: 12px;
    text-decoration: none;
    transition: all 0.3s ease;
    border: 1px solid var(--medium-gray);
}

.contact-method:hover {
    background: var(--light-green);
    transform: translateX(5px);
    border-color: var(--dark-green);
}

.contact-method.whatsapp:hover {
    background: #25D366;
    border-color: #25D366;
}

.contact-method.whatsapp:hover .contact-content h5,
.contact-method.whatsapp:hover .contact-content p {
    color: white;
}

.contact-method.whatsapp:hover .contact-icon {
    background: white;
    color: #25D366;
}

.contact-icon {
    width: 45px;
    height: 45px;
    background: var(--light-green);
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--dark-green);
    font-size: 18px;
    flex-shrink: 0;
}

.contact-method.whatsapp .contact-icon {
    background: #25D366;
    color: white;
}

.contact-method.phone .contact-icon {
    background: #3b82f6;
    color: white;
}

.contact-method.email .contact-icon {
    background: var(--mango-yellow);
    color: var(--text-dark);
}

.contact-content {
    flex: 1;
}

.contact-content h5 {
    font-size: 0.95rem;
    color: var(--dark-green);
    margin-bottom: 4px;
    font-weight: 600;
}

.contact-content p {
    font-size: 0.85rem;
    color: var(--text-light);
    margin: 0;
}

.contact-method.whatsapp .contact-content h5,
.contact-method.whatsapp .contact-content p {
    color: var(--dark-green);
}

.live-badge {
    background: #ef4444;
    color: white;
    padding: 3px 10px;
    border-radius: 12px;
    font-size: 10px;
    font-weight: 600;
    animation: pulse 2s infinite;
}

.time-badge {
    background: var(--dark-green);
    color: white;
    padding: 3px 10px;
    border-radius: 12px;
    font-size: 10px;
    font-weight: 600;
}

/* Right Column - Mobile Chat */
.help-right-column {
    flex: 1;
    min-width: 300px;
}

.mobile-chat-frame {
    background: #181717;
    border-radius: 29px;
    padding: 15px;
    width: 100%;
    max-width: 300px;
    margin: 0 auto;
    box-shadow: 0 20px 40px rgba(0, 0, 0, 0.2);
    height: 600px;
    display: flex;
    flex-direction: column;
}

.mobile-chat-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px 0;
    border-bottom: 1px solid rgba(255, 255, 255, 0.1);
    margin-bottom: 15px;
}

.chat-header-left {
    display: flex;
    align-items: center;
    gap: 10px;
}

.back-button {
    background: none;
    border: none;
    color: white;
    font-size: 16px;
    cursor: pointer;
    opacity: 0.7;
    transition: opacity 0.3s;
}

.back-button:hover {
    opacity: 1;
}

.chat-user-info {
    display: flex;
    align-items: center;
    gap: 10px;
}

.chat-user-avatar {
    width: 40px;
    height: 40px;
    background: var(--dark-green);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-size: 16px;
}

.chat-user-details {
    color: white;
}

.chat-user-name {
    font-size: 14px;
    font-weight: 600;
    margin: 0 0 3px 0;
}

.chat-user-status {
    font-size: 11px;
    margin: 0;
    display: flex;
    align-items: center;
    gap: 5px;
    opacity: 0.8;
}

.chat-header-right {
    display: flex;
    gap: 10px;
}

.chat-action {
    background: rgba(243, 240, 240, 0.1);
    border: none;
    color: white;
    width: 35px;
    height: 35px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: background 0.3s;
    font-size: 14px;
}

.chat-action:hover {
    background: rgba(255, 255, 255, 0.2);
}

.mobile-chat-body {
    flex: 1;
    background: #ffffff;
    border-radius: 15px;
    padding: 20px;
    overflow-y: auto;
    margin-bottom: 15px;
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.chat-message {
    max-width: 80%;
    padding: 12px 15px;
    border-radius: 18px;
    position: relative;
    animation: fadeInUp 0.3s ease;
}

@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.message-incoming {
    background: #2d2d2d;
    color: white;
    align-self: flex-start;
    border-bottom-left-radius: 5px;
}

.message-outgoing {
    background: var(--dark-green);
    color: white;
    align-self: flex-end;
    border-bottom-right-radius: 5px;
}

.message-sender {
    font-size: 11px;
    font-weight: 600;
    margin-bottom: 5px;
    opacity: 0.8;
}

.message-incoming .message-sender {
    color: #facc15;
}

.message-outgoing .message-sender {
    color: rgba(255, 255, 255, 0.9);
}

.message-text {
    font-size: 13px;
    line-height: 1.4;
    margin: 0;
}

.message-time {
    font-size: 10px;
    text-align: right;
    margin-top: 5px;
    opacity: 0.6;
}

.system-message {
    background: rgba(250, 204, 21, 0.1);
    border: 1px solid rgba(250, 204, 21, 0.3);
    color: #facc15;
    text-align: center;
    font-size: 11px;
    padding: 8px 15px;
    border-radius: 10px;
    margin: 10px auto;
    max-width: 90%;
}

.mobile-chat-footer {
    padding-top: 15px;
    border-top: 1px solid rgba(255, 255, 255, 0.1);
}

.chat-input-container {
    display: flex;
    gap: 10px;
    align-items: center;
}

.chat-attach {
    background: rgba(255, 255, 255, 0.1);
    border: none;
    color: white;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: 16px;
    transition: background 0.3s;
}

.chat-attach:hover {
    background: rgba(255, 255, 255, 0.2);
}

.chat-input {
    flex: 1;
    background: rgba(255, 255, 255, 0.1);
    border: none;
    border-radius: 20px;
    padding: 12px 20px;
    color: white;
    font-size: 14px;
    font-family: 'Quicksand', sans-serif;
}

.chat-input:focus {
    outline: none;
    background: rgba(255, 255, 255, 0.15);
}

.chat-input::placeholder {
    color: rgba(255, 255, 255, 0.5);
}

.chat-send {
    background: var(--dark-green);
    border: none;
    color: white;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: 16px;
    transition: all 0.3s;
}

.chat-send:hover {
    background: #087533;
    transform: scale(1.05);
}

.chat-info {
    text-align: center;
    margin-top: 20px;
    color: var(--text-light);
    font-size: 13px;
    background: var(--light-green);
    padding: 10px 15px;
    border-radius: 8px;
    border-left: 3px solid var(--dark-green);
}

.chat-info i {
    color: var(--dark-green);
    margin-right: 8px;
}

/* Chat Typing Indicator */
.typing-indicator {
    display: flex;
    align-items: center;
    gap: 5px;
    padding: 10px 15px;
    background: #2d2d2d;
    border-radius: 18px;
    width: fit-content;
    margin-bottom: 10px;
}

.typing-dot {
    width: 8px;
    height: 8px;
    background: rgba(255, 255, 255, 0.5);
    border-radius: 50%;
    animation: typing 1.4s infinite;
}

.typing-dot:nth-child(2) {
    animation-delay: 0.2s;
}

.typing-dot:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes typing {
    0%, 60%, 100% {
        transform: translateY(0);
    }
    30% {
        transform: translateY(-5px);
    }
}

/* Responsive */
@media (max-width: 992px) {
    .help-center-wrapper {
        flex-direction: column;
    }
    
    .mobile-chat-frame {
        max-width: 400px;
    }
}

@media (max-width: 768px) {
    .help-center-title {
        font-size: 1.8rem;
    }
    
    .mobile-chat-frame {
        height: 550px;
        max-width: 350px;
    }
    
    .admin-profile {
        flex-direction: column;
        text-align: center;
    }
    
    .admin-status {
        right: 50%;
        transform: translateX(50%);
    }
}

@media (max-width: 480px) {
    .help-left-column {
        padding: 20px 15px;
    }
    
    .mobile-chat-frame {
        height: 500px;
        padding: 12px;
        border-radius: 20px;
    }
    
    .mobile-chat-body {
        padding: 15px;
    }
}